Legal
Privacy Policy
Last updated: October 27, 2026. Atlantic Climate Control respects your privacy. This policy explains what personal information we collect, why we collect it and how you can contact us about it, in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
Information we collect
We only collect information you choose to give us, plus basic technical information from your visit.
- Contact details such as your name, phone number, email address, province and postal code.
- Details about your home and project that you share in our assessment, quote or contact forms (for example the equipment or rebates you're interested in).
- Information you share with us by phone, email or in person during an assessment or installation.
- Basic website usage information, such as pages visited, device and browser type, used in aggregate to understand and improve the website.
How we use your information
- To respond to your inquiry, book assessments and prepare quotes.
- To help you understand rebate, incentive and financing options that may apply to your home.
- To deliver, service and support the work you ask us to perform.
- To improve our website and services.
- To meet legal, accounting and regulatory obligations.
Consent
By submitting a form or contacting us, you consent to us using your information for the purposes described here. You may withdraw consent at any time by contacting us, subject to legal or contractual restrictions. We will not send you marketing messages without your consent, and you can unsubscribe at any time.
Sharing your information
We do not sell your personal information. We share it only when needed to provide our services, for example:
- With service providers who help us operate our website, email and business systems.
- With equipment manufacturers, lenders or rebate program administrators when you ask us to help with a warranty, financing or rebate application.
- When required by law or to protect our rights.
Storage and protection
We take reasonable steps to protect personal information against loss, theft and unauthorized access, and we keep it only as long as needed for the purposes above or as required by law. Some of our service providers may store information outside your province or outside Canada, where it may be subject to the laws of that jurisdiction.
Cookies and analytics
Our website may use cookies or similar technologies needed for the site to work and to measure overall traffic. You can control cookies through your browser settings.
Your rights
You may ask to access, correct or delete the personal information we hold about you, or ask questions about how it is handled. We will respond within the time required by law.
Contact us
Privacy questions or requests: info@atlanticclimatecontrol.ca, or call 902-707-3114 or 343-429-7900.
Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new date.
Your path to a net zero home starts with an assessment.
We review your home and recommend a practical, phased plan.